Cancellation policy

Purchase Options Cancellation Policy

Customers may request cancellation of eligible purchase options, such as subscriptions or pre-orders, before the next billing date or before the order has been processed or shipped.

Orders that have already been paid, processed, fulfilled, or shipped cannot be cancelled and will be handled according to our Refund Policy and Return Policy.

To request a cancellation, please contact us at service@lovitafood.com with your order number.